Delivery Information

We aim to dispatch all orders within 1-2 business days of receiving them. Delivery times may vary depending on your location and the shipping method chosen. Standard delivery within the UK typically takes 3-5 business days. For international orders, please allow additional time for delivery.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as your location. You can view the shipping costs during the checkout process before placing your order.

Returns Policy

If you are not completely satisfied with your purchase, you may return it to us within 30 days for a refund or exchange. Please note that the item must be in its original condition and packaging, and you will be responsible for the return shipping costs.

How to Return an Item

To return an item, please contact our customer service team at [email protected] with your order details and reason for return. We will provide you with instructions on how to return the item and process your refund or exchange once we receive it.

Faulty or Damaged Items

If you receive a faulty or damaged item, please contact us immediately at [email protected] with photos of the damage. We will arrange for a replacement or refund as soon as possible.

Refunds

Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. Please note that shipping costs are non-refundable.

Contact Us

If you have any questions or concerns about your delivery or returns, please don't hesitate to contact our customer service team at [email protected]. We're here to help!